Terms of Service Legal

# Terms of Service (ToS)

1. Legal Information

Site Publisher:
Smart Pilote
AKOWANOU Marius
📧 Email: makowanou@smartpilote.com
📱 Phone: +229 01 94 20 78 88

2. Purpose

These Terms of Service (ToS) govern the use of the website https://smartpilote.com and all services offered by Smart Pilote.

3. Acceptance of terms

Use of the site implies full and complete acceptance of these ToS. If you do not accept these terms, you must stop using the site.

4. Service description

Smart Pilote offers the following services:

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4.1 IT services

- Software design and development
- IT studies and audit
- Web and mobile application development

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4.2 AI and digital transformation services

- Digital transformation consulting
- AI solution integration
- Process automation
- Chatbot and virtual assistant development

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4.3 Maintenance services

- Intelligent maintenance and repair
- AI-assisted hardware and software troubleshooting
- System performance optimization

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4.4 Cybersecurity services

- Security audit
- Threat monitoring and detection
- GDPR compliance
- System security

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4.5 Training services

- IT training
- AI technology awareness
- Cybersecurity training

5. Site access

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5.1 Access conditions

Site access is free for information consultation. Some services may require registration or paid subscription.

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5.2 Availability

We strive to ensure site availability 24/7, but cannot guarantee absolute availability.

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5.3 Maintenance

Interruptions may occur for maintenance. We strive to limit these interruptions and inform users.

6. Site use

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6.1 Compliant use

You agree to use the site in accordance with its purpose and these ToS.

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6.2 Prohibitions

It is strictly forbidden:
- To use the site for illegal purposes
- To compromise site security
- To introduce viruses or malicious code
- To attempt to access other users' data
- To reproduce, copy or sell content without authorization
- To use the site for spamming or harassment

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6.3 Sanctions

In case of non-compliance with these ToS, Smart Pilote reserves the right to:
- Suspend or delete site access
- Initiate legal proceedings
- Request compensation for damages suffered

7. Intellectual Property

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7.1 Site content

All site content (texts, images, videos, logos, design, etc.) is protected by intellectual property rights and belongs to Smart Pilote.

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7.2 Authorized use

You may consult and print content for personal and non-commercial use, subject to mentioning the source.

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7.3 Prohibitions

Any reproduction, representation, modification, publication, distribution of content, in whole or in part, is prohibited without prior written authorization.

8. Personal Data

Processing of your personal data is governed by our [Privacy Policy](./politique-confidentialite).

9. Liability

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9.1 Limitation of liability

Smart Pilote cannot be held responsible:
- For direct or indirect damages related to site use
- For site interruptions or malfunctions
- For viruses or other harmful elements
- For content of third-party linked sites

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9.2 Force majeure

Smart Pilote cannot be held responsible in case of force majeure or events beyond its control.

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9.3 Damage limitation

In any case, Smart Pilote's liability is limited to the amount of sums paid by the user.

10. Hyperlinks

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10.1 Outgoing links

The site may contain links to third-party sites. Smart Pilote assumes no responsibility for the content of these sites.

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10.2 Incoming links

Creating hyperlinks to the site is authorized, provided they do not harm Smart Pilote's image.

11. Cookies and trackers

Cookie use is detailed in our Privacy Policy.

12. ToS modifications

Smart Pilote reserves the right to modify these ToS at any time. New terms apply as soon as they are published on the site.

13. Applicable law and jurisdiction

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13.1 Applicable law

These ToS are subject to Beninese law.

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13.2 Competent jurisdiction

In case of dispute, only the courts of Cotonou have jurisdiction, unless otherwise provided by law.

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13.3 Amicable settlement

Before any legal action, we favor seeking an amicable solution.

14. Miscellaneous provisions

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14.1 Partial nullity

If a clause of these ToS were declared null, the other clauses would remain applicable.

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14.2 Waiver

Smart Pilote's failure to enforce a clause does not constitute a waiver of that clause.

15. Contact

For any questions regarding these ToS:

📧 Email: makowanou@smartpilote.com
📱 Phone: +229 01 94 20 78 88
📍 Address: Tchinangbegbo, Abomey-Calavi, Benin

16. Mediation

In case of dispute, you may resort to conventional mediation or any other alternative dispute resolution method.

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Last updated: March 2025
Version: 1.0